Cold weather shipping

Cold weather shipping is now in effect. What does this mean? For animal shipping including fish the only real change to the procedure is the addition of heat packs. We will also put a hold on shipping live animals and plants the two weeks before Christmas and the first full week of January.

        Plant orders are a little different. During the warmer months plants are shipped in cardboard boxes wrapped in paper. This method changes to shipping in styrofoam lined boxes with a heat pack. Shipments only go out when night time temps at the destination are above -10c.for safety. We are adding a new shipping rate this winter for plants shipments that are going to a depot or pick up centre. Sometimes parcels are on a delivery vehicle from early morning to late afternoon.The back of the trucks are rarely heated. Even with a heat pack in the box it can become so cold as to freeze the plants.  We use priority overnight couriers for most of these shipments. Some shipments can take more than a day. These will have longer lasting heat packs.

Plant shipments requested to go via Canada post will have to be postponed or can be requested to be left at a depot for pickup.

Shipping rates for drygoods will remain stable with a small bump during the holiday season because of small courier surcharges. Oversized and heavy items will continue to see surcharges.