COVID-19 Policy and Updates
We want to thank everyone for their continued support during these times. We are currently processing your orders for delivery and shipping, and we appreciate everyone's patience as we do our best to get to everyone as quickly as possibly.
All orders within the GTA (including York, Toronto, East York, Etobicoke, Scarborough, North York) can be placed through the website where you can select local delivery at checkout. Please note that delivery boundaries are calculated by postal code and as such delivery to certain areas may be unavailable. The minimum order for free delivery is $100
Currently all other areas are available for shipping only. Please note that large and/or heavy items may incur surcharges or be available for in-store pickup only.
*Order minimums are considered before tax.
Online Orders & Shipping
We are currently working through everyone's orders for shipping. Animal orders can only be shipped on Monday-Tuesday to account for the weekend. Plant orders can be sent Monday-Wednesday depending on location. All orders (including dry goods) are at an approximately 1-week lead time. Rest assured that we have received your orders and will process them as soon as we possibly can.
Phone Orders and Curbside Pickup
At the present time we are allowing a maximum of 5 customers in the store. Please understand that we cannot make exceptions for families or groups. We ask that our customers follow social distancing guidelines, stay home if you are experiencing symptoms, and wear a mask if possible. We are still offering curbside pickup for anyone who does not wish to come in.
Masks are required by all persons entering the shop. This is covered by the temporary City of Toronto bylaw. Children 2 and under and those with a medical condition that requires them not to wear mask are excluded
Email and Social Media Inquiries
We are receiving a much higher than usual number of questions sent to us through Email, Facebook, and Instagram. Rest assured that we are getting back to everyone as soon as we possibly can and that we have seen your messages.
Thank you everyone for your understanding and support!