Plant Shipping Rates and Policy
Plant Shipping and Delivery Rate
Plants are shipped out of pot. Most of the growing media is removed. The roots are put into a plastic bag and then gently held with elastic. The plant is then wrapped in plain white newsprint paper. The plants are then put in box with more paper and sometimes bubble wrap to keep them from moving around. We find this the safest method to ship plants. Special requests can be made to have the plants shipped in pot. This will incur a surcharge due to weight overages and possible size of packaging. 4" and under pots will incur $2.00 per pot. 5" to 6 " will incur $4.00 per plant surcharge. Some smaller plants and some delicate plants that may require shipping in pots will not have a surcharge applied.
Please note that regular shipping is not possible for plants in pots greater than 6" Special requests can be made for shipping larger pots but this may incur very large surcharges due to weight and size. Plants in hanging baskets greater than 6" cannot be shipped without being removed from the pot.
Plant shipping does not qualify for free shipping at $150. Plant shipments go out on Monday or Tuesday. Shipments can go out on Wednesday on rare occasions for shipments going to some Ontario addresses. We cannot ship out on Thursday or Friday except to Nunavut or Northwest Territories. The risk of the shipment being delayed and being held over the weekend are too great to risk.
The address must be a physical address as we cannot ship plants to P.O. Boxes by courier. Unless you are in a remote area and this is your only address this option will only be shipped by Canada Post. A signature will be required to receive all orders. You can request that no signature in required so that the courier will leave the parcel at your door. This is done by request only and it relinquishes our responsibility if the parcel is stolen.
During colder months we ship plants similarly to the way we ship our animals which is in insulated box with heat pack. We will pick the best courier for your location. Because of the nature of express shipping the larger the box the greater the shipping costs sometimes exponentially. Large orders of plants can cost quite a lot to ship and this will be reflected in a surcharge. We will contact you the week that your is planned for shipping to make sure you will be home to receive.
The shipping rates you see are the actual rates we pay. We make zero on them. This also includes new boxes, packing materials and all labour involved.
NF, PE, NS, NB, MA, SK, AB, BC
$30+ For regular courier shipping. Some rural locations and larger orders will see surcharges starting at $15, This will travel by ground and will take 3 to 5 days to arrivee. These orders will go out on Mondays only to avoid any issues with possible delays.
$45+ For expedited shipping. Some rural locations and larger orders will see surcharges starting at $15, 1 to 2 days by express or expedited option.
All orders to NF will see a surcharge of $10 to $15 due to very high fuel surcharges
NU, NT, YT. - Service to the territories is by Canada Post. Due to the wide variance of rates to this huge area of Canada we cannot have a flat rate for all of the territories. Major centres, like Yellowknife and Whitehorse have fairly quick service. Some of the more distant communities can have shipments take up to 8 days travel time.
$24 Regular courier service. some postal codes starting with P and some in J and G will be seeing a $10 surcharge because of distance. Surcharge of $10 for orders larger than 8 plants will also be applied. Orders greater than 12 plants will see a surcahrge of $20. There is a 2 to 4 day travel time for these orders
$35 Express with some postal codes starting with P and some in J and G seeing a $10 surcharge. Surcharge of $10 for orders larger than 8 plants will also be applied. Orders greater than 12 plants will be $20. There is a 1 to 2 day travel time for these orders
Exclusively for Ontario
Tails & Scales offers local delivery within the GTA. Rates are $15.00 for Toronto and $20.00 outside the City If the local delivery option shows up in the checkout of your order then the service is available to your address